Hostess and Guest Relations Job in Doha Qatar at Jfin Oasis - Mary Café

Jfin Oasis - Mary Café is hiring for the position of Hostess and Guest Relations in Doha, Qatar. This is a great opportunity for candidates who have a passion for hospitality, customer service, restaurant operations, and guest experience. If you are professional, friendly, well-presented, and able to communicate confidently with guests, this job can be a strong career opportunity in Qatar’s food and beverage industry.

Mary Café is known for providing a welcoming café and dining experience where guests expect quality service, warm hospitality, and smooth restaurant coordination. The Hostess and Guest Relations role is very important because this person is often the first face guests meet when they enter the café. A good hostess creates a positive first impression, manages guest seating, supports reservation flow, and helps the team deliver excellent service from arrival to departure.

Job Details

• Company: Jfin Oasis - Mary Café
• Position: Hostess and Guest Relations
• Location: Doha, Qatar
• Industry: Hospitality / Restaurant / Café
• Job Type: Full-Time
• Experience: Guest service, hostess, restaurant, or hospitality experience preferred

About Jfin Oasis - Mary Café

Jfin Oasis - Mary Café is part of the growing hospitality and dining sector in Doha, Qatar. The café focuses on guest comfort, quality service, food presentation, and a friendly atmosphere. In a competitive hospitality market like Doha, restaurants and cafés need skilled front-of-house professionals who can manage guests with confidence, patience, and professionalism.

The Hostess and Guest Relations position is suitable for candidates who enjoy interacting with people, solving small service issues, and supporting restaurant operations. This role requires a positive attitude, attention to detail, and the ability to handle busy service hours while maintaining a calm and polite approach.

Job Responsibilities

• Welcome guests warmly when they arrive at Mary Café.
• Manage guest seating and ensure smooth table allocation.
• Handle reservations, walk-in guests, and waiting lists professionally.
• Provide accurate information about café services, menu options, and availability.
• Coordinate with waiters, supervisors, and kitchen team for smooth service flow.
• Maintain a clean and organized reception or hostess area.
• Assist guests with questions, special requests, and basic service needs.
• Monitor table turnover and help reduce guest waiting time.
• Handle guest concerns politely and report serious issues to the manager.
• Maintain professional grooming and a welcoming attitude at all times.
• Support the restaurant team during busy service periods.
• Ensure guests leave with a positive impression of the café.

Required Qualifications

• High school diploma or equivalent qualification.
• Previous experience as a Hostess, Guest Relations Officer, Receptionist, or Customer Service Representative is preferred.
• Excellent spoken and written English communication skills.
• Knowledge of Arabic or other languages will be an added advantage.
• Professional appearance with a friendly personality.
• Strong interpersonal and customer service skills.
• Ability to work flexible shifts, weekends, and public holidays.
• Basic computer knowledge for reservations and guest records.

Essential Skills

• Guest relationship management
• Excellent communication skills
• Professional customer service
• Table reservation management
• Problem-solving ability
• Team collaboration
• Time management
• Positive attitude and hospitality mindset
• Attention to detail
• Ability to perform under pressure

Salary and Benefits

The selected candidate will receive a competitive salary package based on experience and qualifications. Employees may also receive company benefits such as accommodation or housing allowance, transportation, medical insurance, annual paid leave, duty meals, air ticket benefits according to company policy, training opportunities, and career development within the hospitality industry.

Why Join Jfin Oasis - Mary Café?

Joining Jfin Oasis - Mary Café provides an excellent opportunity to build a successful hospitality career in Doha, Qatar. Employees work in a professional environment where teamwork, guest satisfaction, and service excellence are highly valued. The company encourages continuous learning and offers opportunities to grow into supervisory and management positions.

How to Apply

If you are passionate about hospitality and customer service, click the Apply Now button above and submit your updated CV through the official recruitment platform. Ensure your resume highlights your hospitality experience, communication skills, and customer service achievements.

Frequently Asked Questions (FAQ)

Is this a full-time job?

Yes. This is a full-time position based in Doha, Qatar.

Is previous hospitality experience required?

Previous experience is preferred, but candidates with excellent customer service backgrounds may also be considered depending on the employer's requirements.

What skills are most important?

Communication, guest service, teamwork, professionalism, and the ability to remain calm during busy restaurant hours are highly valued.

Where is the job located?

The position is located at Jfin Oasis - Mary Café in Doha, Qatar.

Conclusion

If you are looking for a rewarding hospitality career in Qatar, the Hostess and Guest Relations position at Jfin Oasis - Mary Café is an excellent opportunity. This role allows you to work in a dynamic hospitality environment while developing valuable guest service and communication skills that can support long-term career growth.

We wish you the very best in your job search. Keep visiting Gulf Wave for the latest Gulf job vacancies, walk-in interviews, and career updates.

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